The Unlimited-Luxury® experience at “Now Sapphire”, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids and tweens with the supervised Explorer’s Club for Kids with Red Cross certified staff. It’s all wristband-free!

Reserve your room

At “Now Sapphire”, these amenities include:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international & domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room & concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Free Wi-Fi (3 devices per room)

Please note: Room service hours are temporarily updated to 7:00 a.m. to 11:00 p.m.

Luxurious Accommodations

I am living the suite life.

The exceptional suites at “Now Sapphire Riviera Cancun” provide a sparkling, serene space to relax and recharge during your stay. Plus, rest with peace of mind knowing that all room amenities are regularly sanitized and will be waiting for you in vacuum-sealed packaging. Bask in your own private paradise at the brand new Preferred Club Beach Front Swim Out Suites. Listen to the waves and take in the astonishing views from the large balcony in our newest Preferred Club Master Suite. Or enjoy the amazing beachfront, ocean view from the private terrace of the Preferred Club Master Suite Beach Front Swim Out, equipped with swim out access to a semi-private pool facing the stunning Caribbean Sea. All Preferred Club room category stays include access to a private lounge, an exclusive adult-only pools, plus a dedicated restaurant and bar. Families can spread out while still staying connected with our guaranteed connecting suites accommodating up to 6 people. We’ve got the perfect accommodations for all of your family needs. And no matter which room category you select, the beach is just a short stroll away!

  • One king-size or two double beds
  • Private, furnished balcony or terrace
  • Spacious bathroom with shower
  • Gilchrist & Soames luxury bath amenities
  • 24-hour room service
  • Complimentary mini-bar refreshed daily with beer, soft drinks and bottled water
  • Free Wifi
  • 32” cable TV
  • Alarm clock with iPod docking station
  • Direct-dial telephone
  • Air conditioning with individual climate control
  • Ceiling fan
  • Coffee/tea maker
  • Marble floors
  • Sofa
  • Electronic in-suite safe
  • Electronic keyhole
  • Iron and ironing board
  • Bathrobes and slippers
  • Hair dryer
  • Room Accessibility: Upper levels are only accessible by staircase
  • Notes: Connecting suites, ADA suites, extra beds and cribs are available upon request.

    Dining & Drinks

    Gourmet Dining

    “Unlimited-Luxury® makes it simple to celebrate milestones with gourmet options and a variety of delicious beverages at our open-air dining venues. Sit back and catch up with loved ones accompanied by plenty of room at the table for good conversation. Need some adult-only time? Try out our divine French restaurant, Paramour, or make a private dinner reservation just for two at any of our romantic spots located throughout the resort. An international array of specialty dining options await you, with no reservations required. “Now Sapphire Riviera Cancun features five à la carte restaurants, a buffet, a grill and a café. Or you can enjoy a delicious meal in the privacy of your suite. Your Unlimited-Luxury® amenities include all snacks and meals. 24-hour dining options allow guests to enjoy late night bites at the Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

    Activities & Entertainment

    I am enjoying every minute

    There is something to keep everyone entertained at “Now Sapphire Riviera Cancun”. The variety of activities for all ages offers the perfect balance of time spent together with your loved ones and time for just yourself. Experience the expansive beach and tropical views of the surrounding jungle at this tranquil island paradise, splash in our glistening family water park that offers 3 towering waterslides for both the young to the young at heart, or play a round of golf at some of the finest courses in Mexico. Paddle out on a kayak to explore the waterways while the kids play in the splash park at the Explorer’s Club, then reunite with the entire family for some quality pool time fun.

    Relax and unwind poolside or out on our pristine stretch of white-sand beach, slide into some fun at our new family waterpark and indulge in a traditional Temazcal ceremony led by a healer. Drop off the kids at the Explorer’s Club—a fully supervised children’s program with lots of fun activities. Enjoy exciting, family-friendly entertainment, take to the sea for a kayaking, snorkeling or deep sea diving adventure*, tee off at a nearby professional golf course with complimentary green fees*or explore the Riviera Maya on exciting tours and excursions.

    *Additional costs may apply
    **Must be a minimum height of 3 ft 6 inches to ride the waterslides